Join Our Team

The Bilingual Family Youth Advocate role works with families to achieve stability and prevent future youth homelessness. They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. The Bilingual Family Youth Advocate is responsible for supporting family case management with a total caseload of 15 families. This position also supports the facilitation of diversion seminars for parents and youth monthly. They also respond to community calls, collaborate with community partners, and work collaboratively across Cocoon House programs to ensure consistency of care for youth and families. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.  

Bilingual Family Youth Advocate Duties & Responsibilities

Full-Time 40 hrs/week | On-site

Wages: $22-$24/hr DOE | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

This position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires up to one weekend each month to conduct the WayOut Seminar with weekday schedule adjusted to accommodate. 

Family Case Management:

• Provide case management to 15 families and participate in family meetings with the Family Advocate.

• Support youth in creating their own goals that they want to work on with their family.

• Collaborate with Family Advocates in family meetings, as well as providing support to the youth while they participate in the meetings.

• Build relationships with community partners, support Family Education Advocates build a caseload, and gather community resources for families in Snohomish County.

Caregiver Classes and Seminars:

• Co-facilitate the monthly WayOUT diversion seminars. Collaborate with coworkers and community partners to present a strong diversion workshop to families.

• Conduct monthly parenting classes throughout the year with the Prevention team.

Other Responsibilities:

• Provide low-barrier support for families through phone calls and drop-in services.

• Provide referrals to other resources as needed.

• Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner.

• Support other Cocoon House programs to increase staff knowledge around family engagement and Prevention work as needed.

• Assist the Director of Family Engagement in training Cocoon House staff in best practices in working with families.

• A commitment to being a part of Cocoon House’s equity, diversity and inclusion work.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role:

• Strong and effective communication skills; proficiency in crisis intervention/de-escalation.

• Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families.

• Individuals with lived experience are strongly encouraged to apply.

• Two years of experience working in human services field with at least one year of experience working with parents of grade school and middle school youth required.

• Experience in facilitation required.

• Bilingual English/Spanish required.

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

At Cocoon House we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. The Marketing Coordinator is responsible for supporting the overarching strategy and campaigns of the Community Engagement team through their work in social media, design, short-form writing, and events. This position must operate with a high level of initiative and attention to detail in order to produce accurate and quality content for clients, donors, events, and the overall community within established project timelines. This position will require some flexibility and a successful candidate will be one who enjoys managing a variety of projects and tasks on a regular basis. If this sounds like you, we would love to hear from you!

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Marketing Coordinator Duties & Responsibilities

Full-Time| On-site in Everett

Starting Wages: $56,000 - $58,000 DOE | +$1.50/hr pay differential for multi-lingual skills

Online Media

• Manage social media accounts’ posting schedule

• Create and post content for social media accounts and website including writing captions, short videos, photos, and graphics

• Monitor daily activity and engagement including comments, direct messages, tags, etc.

• Update agency website to reflect current and accurate information

• Create and maintain ongoing blog on agency website

• Schedule, record, edit, and post podcast episodes

• Creates all ongoing contact e-mails sent to the community and donors through email marketing software

Collateral

• Create and design all collateral material for special fundraising events, written appeals, donor and community outreach and internal material 

• Manage and monitor collateral inventory

• Design internal swag items

Assist with special fundraisers and events such as SILK and Butterfly

Other duties as assigned

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• 403(b) retirement plan with agency match

• 21 days PTO accrual in first year

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Qualifications:

• Bachelor's degree in communications, marketing, business, journalism, or related field and 1-3 years of professional digital marketing experience OR equivalent years of professional experience

• Experience with email marketing software, Publisher, Adobe Creative Cloud products, Acrobat, PowerPoint, Word, and Squarespace. 

• Experience writing short-form content for the purpose of community engagement

• Experience in producing engaging social media posts

• Excellent communication skills both verbal and written

• Ability to manage multiple projects and tasks

• Ability to inform the community of services offered by Cocoon House 

• Ability to work independently and as part of a team  

• Ability to positively represent the agency and team to create open and trusting relationships with service partners.

General:

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

The Snohomish Young Adult Housing (SYAH) Peer Navigator is responsible for building healthy, supportive relationships with program participants and assisting Cocoon House staff with providing supportive services to all program participants. A Peer Navigator is someone who has experience navigating the challenges and barriers of young people experiencing homelessness or housing instability and is able to use that experience to help guide program participants that are having a similar experience. In this role, the Peer Navigator acts as a point of connection between other Cocoon House staff and the similarly aged program participants with whom the Peer Navigator may have life experiences in common.

 Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

SYAH Peer Navigator Duties & Responsibilities

Part-Time 20 hrs/week | On-site

Wages: $19-$20/hr DOE | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Act as a unique avenue for communication with program participants with regular check-ins.

• Assist in establishing and maintaining a safe and welcoming environment for transitional housing participants.

• Work in collaboration with case managers in achieving program goals and providing supportive services, including addressing chemical dependency, mental health, employment, education, financial, housing and documentation needs.

• Assist program participants in navigating the challenges associated with attaining and maintaining housing stability. This can include providing or helping young adults connect to socio-emotional support as well as offering advice on practical life skills and positive youth development.

• Input accurate data and case notes following meetings with clients.

• Provide insight on how to make and maintain the program so it is driven and focused on participants.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• Multilingual pay stipend

• 403(b) retirement plan

• 21 days of PTO accrued in first year

• 10 agency-recognized holidays

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

Skills needed to be successful in this role:

• First-hand experience of the challenges faced by individuals experiencing homelessness (such as housing instability, financial strain, familial conflict, legal difficulties, chemical dependency, etc.).

• First-hand experience or knowledge of the following systems or programs: shelters, transitional housings, justice, foster care, behavioral health, McKinney-Vento, or other related systems or programs.

• Strong relationship-building skills, including tolerance and empathy for individuals from diverse backgrounds and cultures

• Professional competency, including strong organization, time management, teamwork and adaptability.

• Enthusiasm for working with and supporting others.

• Openness to adapting strategies and approaches to work, both personally and in concert with Cocoon House, to constantly seek ways to better support program participants.

• The youth served in this position are between 18 – 24 years of age, and as a bona fide occupational qualification for the Peer Navigator the candidate must also be in the same age range of 21 – 24.

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

At Cocoon House we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an After Hours Support Specialist you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Youth Housing Programs in Everett and Monroe. The After Hours Support Specialist position is intended to be an added support to program staff and management. This position will require some flexibility and a successful candidate will be one who enjoys experiencing a variety of scenarios on a regular basis. This position is a great opportunity to grow in leadership skills while helping provide stability to the housing department, its youth, and staff members If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

After Hours Support Specialist Duties & Responsibilities

Full-Time | On-site in Everett & Monroe

Starting Wages: $23-24/hr | +$1.50/hr pay differential for multi-lingual skills

• Provide every other week on-call after-hours shift scheduling and coverage, as needed. During After-Hours On-Call weeks, there will be 20 hours of pre-scheduled coverage plus any last minute shifts that aren’t able to be covered by on-call staff. In addition, the After-Hours Support Specialist responds to staff calls about youth emergencies. On the opposite weeks, there will be 40 hours of prescheduled coverage.

• Perform all RYC duties while on shift including but not limited to: Assist all residents with needs including support, problem solving, conflict resolution, crisis intervention, enforcing house guidelines, logging, pass-down, cleaning, transportation, and other concerns

• Engage with staff members in a collaborative and supportive way to meet the needs of the youth, programs and staff both in person, and on the phone.

• Maintain ongoing training requirements.

• Engage youth using strength based and trauma informed approach and assist them as they work towards goals.

• Work with case management to assure smooth transition into and out of units

• Ensure files for residents are complete and contain all necessary paperwork to meet grant and funding requirements.

• Become familiar with licensing requirements and ensure staff and programs maintain proper licensing standards.

• Willingness to work in all housing programs with short notice.

• Assess crisis situations and provide support to staff and youth while communicating with agency leadership as necessary.

• Additional duties as assigned.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• 403(b) retirement plan with agency match

• 21 days PTO accrual in first year

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 1 year minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation
  

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

At Cocoon House we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Residential Youth Counselors have the opportunity to build supportive relationships with clients, and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Residential Youth Counselor Duties & Responsibilities

Part-Time & On-call/Relief Staff Opportunities | On-site in Everett & Monroe

Starting Wages: $19/hr Day & Swing shift | $22/hr Overnight shift

• Build supportive relationships with youth and staff with a positive and collaborative approach

• Maintain and model healthy and safe boundaries with youth

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices

• Assess emergency situations, gather pertinent information, and provide proper support

• Follow mandating reporting and licensing policies and procedures

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff

• Assisting, demonstrating, and teaching youth household tasks

• Maintain cleanliness of facilities

• Provide meals including grocery shopping, planning, and cooking

• Arrange appointments, fill prescriptions, and dispense medication for youth

• Communicate with other providers to assure youth are following through with their commitments

• Respond to community calls, drop-ins, and referrals with appropriate information and directions

• Participate in enrichment activities programming and planning with fellow staff

• Provide information and directions for off-site services to youth

• Transport youth to appointments as needed

Benefits for PT/On-Call Staff:

• Medical, Dental, and Vision health options with employer contribution (eligibility dependent on part-time hours worked)

• 403(b) retirement plan with agency match  (eligibility dependent on part-time hours worked)

• Sick time accrual

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs

Apply here!

At Cocoon House we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Overnight Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett. Residential Youth Counselors have the opportunity to build supportive relationships with clients, and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Overnight Residential Youth Counselor Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Staff | On-site in Everett

Starting Wages: $22/hr Overnight shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• 403(b) retirement plan with agency match

• 21 days PTO accrual in first year

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Apply here!

At Cocoon House we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As an Overnight Residential Youth Counselor, you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Emergency Shelter located in Monroe. Residential Youth Counselors have the opportunity to build supportive relationships with clients, and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you.

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request.

Overnight Residential Youth Counselor Duties & Responsibilities

Full-Time, Part-Time, On-Call/Relief Staff | On-site in Monroe

Starting Wages: $22/hr Overnight shift

• Build supportive relationship with youth and staff with a positive and collaborative approach.

• Maintain and model healthy and safe boundaries with youth.

• Accept a variety of lifestyles, behaviors, and cultural and spiritual practices.

• Assess emergency situations, gather pertinent information, and provide proper support.

• Follow mandating reporting and licensing policies and procedures.

• De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work.

• Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping.

• Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information.

• Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff.

• Assisting, demonstrating, and teaching youth household tasks.

• Maintain cleanliness of facilities.

• Provide meals including grocery shopping, planning, and cooking.

• Arrange appointments, fill prescriptions, and dispense medication for youth.

• Communicate with other providers to assure youth are following through with their commitments.

• Respond to community calls, drop-ins, and referrals with appropriate information and directions.

• Participate in enrichment activities programming and planning with fellow staff.

• Provide information and directions for off-site services to youth.

• Transport youth to appointments as needed.

Benefits:

• Medical, Dental, and Vision health options with employer contribution

• 403(b) retirement plan with agency match

• 21 days PTO accrual in first year

• 10 agency-recognized holidays

• Multilingual pay differential opportunities

• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

Requirements

General:

• High school diploma/GED or high school equivalency

• Must be 21 years of age or older

• 6 months minimum of experience working with youth

• DCYF background clearance

• Acceptable driver's abstract with no more than 2 violations within last 3 years

• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients

• Be able to hear voices and alarms.

• Ability to read and comprehend a variety of materials

• Ability to operate phone, computer, and record information for files and logs

• Must be able to lift up to 50 Ibs

• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

• Go up and down stairs